Frequently Asked Questions
Everything you need to know about shopping with The Dairy.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-21 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for most unused and unopened items. Please contact our support team to initiate a return and receive a prepaid shipping label.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Can I track my order?
Yes, once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's progress.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.
How can I contact customer support?
Our dedicated support team is available via email at support@thedairy.com or through our website's live chat feature from 9 AM to 5 PM EST, Monday through Friday.